Last Updated: November 11, 2024
Eastside Smokehouse (“we,” “our,” or “us”) operates the website eastsidesmokehouse.com (the “Site”). We are committed to protecting your privacy and handling your personal data in a responsible and transparent manner. This Privacy Policy describes how we collect, use, and disclose information that we obtain from you through our Site.
1. Information We Collect
We collect various types of information to provide and improve our services for you.
a. Personal Information
When you place an order, contact us, or sign up for updates, we may collect personal information such as:
•Name
•Email address
•Phone number
•Delivery and billing address
•Payment details (processed securely via third-party payment providers)
b. Usage Information
We automatically collect certain information about your device, browsing actions, and patterns, including:
•IP address
•Browser type and version
•Pages visited and time spent on each page
•Referring and exit pages
•Any other information related to your interaction with the Site
c. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your interaction with our Site. These help us enhance the user experience, analyze site traffic, and personalize content.
2. How We Use Your Information
We use the information collected for various purposes, including:
•Order Fulfillment: To process and fulfill orders, including order confirmations and delivery.
•Customer Support: To address your inquiries and provide customer service.
•Marketing: To send promotional materials and updates (if you have opted in).
•Site Optimization: To improve the Site’s functionality, security, and performance.
•Legal Obligations: To comply with legal obligations and protect our rights.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information with:
•Service Providers: Such as payment processors, delivery services, and email platforms, solely for the purpose of delivering our services.
•Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Eastside Smokehouse and its customers.
4. Data Security
We implement security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your information, no electronic transmission over the Internet is 100% secure. We cannot guarantee absolute security but will take all reasonable steps to protect your information.
5. Your Rights and Choices
Depending on your location, you may have rights over your personal information, including:
•Access: Request access to your personal data.
•Correction: Request correction of inaccurate or incomplete data.
•Deletion: Request deletion of personal data, subject to legal and contractual limitations.
•Opt-Out: Unsubscribe from marketing communications via the link in the email or by contacting us directly.
6. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware of any information collected from children, we will take steps to delete it.
7. Links to Other Websites
Our Site may contain links to other websites not operated by us. We are not responsible for the content, privacy practices, or actions of third-party websites. We recommend reviewing the privacy policies of each site you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date at the top will be revised. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at:
Eastside Smokehouse